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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna Willis

December 6, 2023

5  out of  5 rating by Anna Willis
"Misty Collins at State Farm does and amazing job. She is awesome at customer service and the reason I feel safe and confident with my services and pricing."
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Ashley Daniel

October 20, 2023

5  out of  5 rating by Ashley Daniel
"Misty Collins was exceptional to work with! She was super responsive and helpful with any and all questions I had and went above and beyond to help me! Highly recommend this State Farm group and especially Misty!!"
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Tim Whitney

September 30, 2023

5  out of  5 rating by Tim Whitney
"I have worked with Misty for many years. I travel quite a lot and have to make changes in my automobile insurance quite often. Misty is always right on top of the situation and always makes the changes seamlessly and quickly for me! She then gives me email confirmation and I just pay the bill when it comes in……………. No fuss, no muss! She makes my life much more simple! Tim Whitney"
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September 27, 2023

5  out of  5 rating by Fayde8
"I have been working with Misty for about a year now, and she has been super awesome! Very helpful and understanding. Thanks Misty!"
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Calvin Allen

September 26, 2023

5  out of  5 rating by Calvin Allen
"The staff at this State farm location does a wonderful job and provides excellent customer service. I wholeheartedly recommend them highly. Thank you for your prompt and excellent service Ms. Collins"
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July 10, 2023

5  out of  5 rating by Pamela
"Best insurance company I've ever had."
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June 15, 2023

5  out of  5 rating by M L
"Misty Collins is top notch when it comes to insurance! She always has time to answer any insurance questions we may have, and she truly has our best interest in mind. I would highly recommend her to anyone for their insurance needs."
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Amy Burns

June 9, 2023

5  out of  5 rating by Amy Burns
"Cindy has been a big help with our multiple line accounts."
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Matt Buchholz

April 19, 2023

5  out of  5 rating by Matt Buchholz
"Fantastic and prompt customer service!"
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Joey Valencia

April 4, 2023

5  out of  5 rating by Joey Valencia
"Cindy has been a very good state farm agent. She has helped me in fixing issues with my insurance. She does not take her time and is very professional,thanks Cindy👍"
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Atigadda Reddy

January 4, 2023

5  out of  5 rating by Atigadda Reddy
"Very professional and courteous with prompt customer service."
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Angie Snow

January 9, 2022

5  out of  5 rating by Angie Snow
"I love my state farm"
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John Smith

July 13, 2020

1  out of  5 rating by John Smith
"Terrible people with zero customer service skills. Bad time all around."
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John Doe

July 9, 2020

1  out of  5 rating by John Doe
"Poor service. Don't waste time here. Literally better off lighting your car on fire and just prayer than getting any help.from these punks"
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November 8, 2019

1  out of  5 rating by J C
"I should have followed my gut and listened to the Red Flags about State Farm as a company, AND this office. While shopping for a better car insurance policy, I got real bad treatment by the office on Northtowne Lane, and crossed State Farm as an option. On the insistence of my wife, I waled in and asked for a re-quote with Mrs. Neeley-Sigurdson's office. They seemed genuinely caring and willing to help. So I thought. Fast Forward two months, my wife had an incident where someone crossed into her lane, and she had to swerve to the right to avoid a head on collision, and clipped the side mirror of another car. This is where State Farm's true colors show. Reporting the claim was scary hard. The staff at both the 1800 AND this local office were less than thrilled to help, an insurance adjuster yelled and screamed at my already distraught wife, and to add salt to the wound, the Full Coverage I thought I had on our car was Non-Existent. (mind you, I had it with my previous carrier on this same car, and I wanted the exact same coverages here) The staff's attitude at this office was, Not our problem. They couldn't explain why I didn't have the coverage I thought I had, and since now the car was damaged, I would have to fix it first myself and THEN MAYBE be able to add the full coverage back. They also took NO remorse for the fact that the insurance adjuster, for NO reason, yelled at my wife while taking her statement. I would honestly NOT recommend either State Farm, or Mrs. Neeley-Sigurdson's Office. Like a Bad Neighbor, State Farm ain't there."
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Kathleen Myers

October 17, 2019

1  out of  5 rating by Kathleen Myers
"I would say a gentleman but that would be so incredibly incorrect! The staff member has no qualms about speaking out of turn regarding people who are complete strangers! Beware of this office or you may be on the end of made up gossip!"
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Hugo Cabrera

August 15, 2018

5  out of  5 rating by Hugo Cabrera
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Belen Capilla

July 5, 2018

5  out of  5 rating by Belen Capilla
"Great friendly staff! Very professional with high standards of customer service. Getting Insurance with Cindy's office was no hassle and thorough in explaining my policy and all available discounts. I will recommend you to all my friends and family near the Reno, Nevada area."
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angie palacios

July 5, 2018

5  out of  5 rating by angie palacios
"great customer service, very helpful staff. Dalton is always willing to help me, with any questions or concerns. He is very knowledgeable in his field. Ask for Dalton for any of your insurance needs."
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July 5, 2018

5  out of  5 rating by George
"Cindy’s office is great. They actually take the time to know you and sell to you based on your needs. Dalton there was very helpful!"
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Kathy Antonio

July 5, 2018

5  out of  5 rating by Kathy Antonio
"HANDS DOWN, STEPHEN GIBBS, IS THE BEST REP TO WORK WITH. I have been a client of Stephen's for some time. He is very knowledgeable and always makes sure I am comfortable and understands what my insurance entails. He explains everything in a way that is so easy to understand. Anytime I have questions, he is always available. I do feel like I always get the full service treatment that I expect from Stephen. Great customer service for sure!"
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Brianna Osborn

July 5, 2018

5  out of  5 rating by Brianna Osborn
"This place really knows their stuff! Definitely worth the time to call them or stop in. Thanks Stephen Gibbs for all your help and hard work!! Made things way easier for me!"
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Cassandra Cline

July 5, 2018

5  out of  5 rating by Cassandra Cline
"I had a great experience switching over to State Farm. Stephen was very friendly and took the time to go over every detail with me to make sure I was covered for my specific needs. He was very personable!! I ended up getting more coverage for less! Stephen helped me understand the need for life insurance no matter how young or old...he helped me pick a great life insurance policy that fits my budget and had enough coverage in the event something were to happen to me. Highly recommend reaching out to him!"
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Josue Magana

July 5, 2018

5  out of  5 rating by Josue Magana
"Not the one to write reviews but I just switched from Allstate to State Farm. Honestly hate dealing with Insurance companies since I feel they're always trying to scam you. I went in and Stephen went over my current policy and was able to save me money with state farm and add life insurance. So thanks dude!!"
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Brock Reiman

July 5, 2018

5  out of  5 rating by Brock Reiman
"I have nothing but positive things to say about this place. I worked with a man named Stephen and he was so helpful and pleasant to talk to. Very knowledgeable in his profession. Highly recommend going here for all of your insurance needs!"