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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of BROOKS Wardrip

BROOKS Wardrip

August 23, 2024

1  out of  5
rating by BROOKS Wardrip
"Sad business model, 1st to take your money, last to let ta know of important updates to the policy."
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Anna Willis

December 6, 2023

5  out of  5
rating by Anna Willis
"Misty Collins at State Farm does and amazing job. She is awesome at customer service and the reason I feel safe and confident with my services and pricing."
We responded:
"Thank you for the wonderful review, Anna! Misty is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Ashley Daniel

October 20, 2023

5  out of  5
rating by Ashley Daniel
"Misty Collins was exceptional to work with! She was super responsive and helpful with any and all questions I had and went above and beyond to help me! Highly recommend this State Farm group and especially Misty!!"
We responded:
"Thank you, Ashley, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Misty always puts our customers first."
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Tim Whitney

September 30, 2023

5  out of  5
rating by Tim Whitney
"I have worked with Misty for many years. I travel quite a lot and have to make changes in my automobile insurance quite often. Misty is always right on top of the situation and always makes the changes seamlessly and quickly for me! She then gives me email confirmation and I just pay the bill when it comes in……………. No fuss, no muss! She makes my life much more simple! Tim Whitney"
We responded:
"Thank you, Tim, for your positive feedback and for acknowledging the exceptional assistance provided by Misty. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Fayde8

September 27, 2023

5  out of  5
rating by Fayde8
"I have been working with Misty for about a year now, and she has been super awesome! Very helpful and understanding. Thanks Misty!"
We responded:
"Thank you for the five-stars! Misty is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
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Calvin Allen

September 26, 2023

5  out of  5
rating by Calvin Allen
"The staff at this State farm location does a wonderful job and provides excellent customer service. I wholeheartedly recommend them highly. Thank you for your prompt and excellent service Ms. Collins"
We responded:
"Thank you for the five-stars, Calvin! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Pamela

July 10, 2023

5  out of  5
rating by Pamela
"Best insurance company I've ever had."
We responded:
"We appreciate the five-star rating, Pamela! Thank you for trusting us with your coverage needs!"
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M L

June 15, 2023

5  out of  5
rating by M L
"Misty Collins is top notch when it comes to insurance! She always has time to answer any insurance questions we may have, and she truly has our best interest in mind. I would highly recommend her to anyone for their insurance needs."
We responded:
"Thank you for the wonderful review! We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Amy Burns

June 9, 2023

5  out of  5
rating by Amy Burns
"Cindy has been a big help with our multiple line accounts."
We responded:
"Amy, thank you! We appreciate your trust in us to take care of your insurance policies."
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Matt Buchholz

April 19, 2023

5  out of  5
rating by Matt Buchholz
"Fantastic and prompt customer service!"
We responded:
"Matt, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Joey Valencia

April 4, 2023

5  out of  5
rating by Joey Valencia
"Cindy has been a very good state farm agent. She has helped me in fixing issues with my insurance. She does not take her time and is very professional,thanks Cindy👍"
We responded:
"Joey, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our Atate Farm family!"
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Atigadda Reddy

January 4, 2023

5  out of  5
rating by Atigadda Reddy
"Very professional and courteous with prompt customer service."
We responded:
"Wow, thank you for the five-star rating! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Angie Snow

January 9, 2022

5  out of  5
rating by Angie Snow
"I love my state farm"
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John Smith

July 13, 2020

1  out of  5
rating by John Smith
"Terrible people with zero customer service skills. Bad time all around."
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John Doe

July 9, 2020

1  out of  5
rating by John Doe
"Poor service. Don't waste time here. Literally better off lighting your car on fire and just prayer than getting any help.from these punks"
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Kathleen Myers

October 17, 2019

1  out of  5
rating by Kathleen Myers
"I would say a gentleman but that would be so incredibly incorrect! The staff member has no qualms about speaking out of turn regarding people who are complete strangers! Beware of this office or you may be on the end of made up gossip!"
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Hugo Cabrera

August 15, 2018

5  out of  5
rating by Hugo Cabrera
"Ok"
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Belen Capilla

July 5, 2018

5  out of  5
rating by Belen Capilla
"Great friendly staff! Very professional with high standards of customer service. Getting Insurance with Cindy's office was no hassle and thorough in explaining my policy and all available discounts. I will recommend you to all my friends and family near the Reno, Nevada area."
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angie palacios

July 5, 2018

5  out of  5
rating by angie palacios
"great customer service, very helpful staff. Dalton is always willing to help me, with any questions or concerns. He is very knowledgeable in his field. Ask for Dalton for any of your insurance needs."
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Jorge

July 5, 2018

5  out of  5
rating by Jorge
"Cindy’s office is great. They actually take the time to know you and sell to you based on your needs. Dalton there was very helpful!"
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Kathy Antonio

July 5, 2018

5  out of  5
rating by Kathy Antonio
"HANDS DOWN, STEPHEN GIBBS, IS THE BEST REP TO WORK WITH. I have been a client of Stephen's for some time. He is very knowledgeable and always makes sure I am comfortable and understands what my insurance entails. He explains everything in a way that is so easy to understand. Anytime I have questions, he is always available. I do feel like I always get the full service treatment that I expect from Stephen. Great customer service for sure!"
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Brianna Osborn

July 5, 2018

5  out of  5
rating by Brianna Osborn
"This place really knows their stuff! Definitely worth the time to call them or stop in. Thanks Stephen Gibbs for all your help and hard work!! Made things way easier for me!"
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Cassandra Cline

July 5, 2018

5  out of  5
rating by Cassandra Cline
"I had a great experience switching over to State Farm. Stephen was very friendly and took the time to go over every detail with me to make sure I was covered for my specific needs. He was very personable!! I ended up getting more coverage for less! Stephen helped me understand the need for life insurance no matter how young or old...he helped me pick a great life insurance policy that fits my budget and had enough coverage in the event something were to happen to me. Highly recommend reaching out to him!"
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Josue Magana

July 5, 2018

5  out of  5
rating by Josue Magana
"Not the one to write reviews but I just switched from Allstate to State Farm. Honestly hate dealing with Insurance companies since I feel they're always trying to scam you. I went in and Stephen went over my current policy and was able to save me money with state farm and add life insurance. So thanks dude!!"
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Brock Reiman

July 5, 2018

5  out of  5
rating by Brock Reiman
"I have nothing but positive things to say about this place. I worked with a man named Stephen and he was so helpful and pleasant to talk to. Very knowledgeable in his profession. Highly recommend going here for all of your insurance needs!"